Whereas the renter acknowledges and approves all conditions described by the rental company, committing to comply with the entire content, and that the expressed conditions may only be modified through a specific written agreement signed by both parties. The renter declares to have provided the rental company with accurate data useful for their personal identification and that all documents provided are original and currently valid.

By proceeding with the online booking from the booking section of our website, the customer accepts the following rental terms and conditions:

1. Customer Identification Data

The customer declares to have provided the Rental Company with accurate data useful for their personal identification and that all documents provided are original and currently valid

2. Fuel and Mileage

The camper van is delivered with a full tank of fuel; subsequent refueling will be at the customer's expense. At the end of the rental period, the customer must return the vehicle with a full tank of fuel. Any missing liters will be charged plus a supplement for failure to refuel equal to €20.00; mileage is unlimited

3. Vehicle Return

At the end of the rental period, the vehicle must be made available to the Rental Company. The vehicle must be returned to the Rental Company at the indicated delivery location. It must be in perfect general maintenance condition, with a full tank of fuel, in good hygienic and clean condition both inside and outside, and with the toilet and wastewater tank completely emptied.

4. Rental Extension

The duration of the rental period cannot be extended. However, the Rental Company may authorize delayed return of the vehicle following a request made by the Customer via email or WhatsApp at least two days before the end of the rental. If the Rental Company grants authorization, it will also communicate the relevant terms and conditions. In case of delayed return of the vehicle without prior agreement, the Customer will be charged, as a penalty, an amount equal to triple the daily rate for each day of delay or fraction thereof. If, however, the extension has been authorized, the current list rate will be applied. Should unauthorized delay in returning the vehicle result in the impossibility of a subsequent rental already scheduled, the rental company will also be entitled to compensation for the lost rental of the vehicle calculated according to the daily rate in effect at the time of the stoppage.

5. Vehicle Condition

Upon delivery, the vehicle is in perfect working condition, fully functional, with a full fuel tank and equipped with all documents required by law for road circulation and with a valid insurance policy. At the time of pickup, the Customer, by signing the rental agreement, will declare, for the purpose of fulfilling the contract:
a) to have inspected the vehicle, onboard equipment, and accessories
b) to have verified compliance with what was contractually agreed
c) to accept it in the actual condition in which it is found, declaring it absolutely suitable for the intended use. The Customer is required to preserve and maintain the vehicle and documentation entrusted to them with care and correctness and undertakes to return the vehicle in the same condition in which it was received.

6. Use of the Camper Van

The vehicle may never be driven:
- outside of Sardinia; - under the influence of alcohol or drugs; - by a person without a license or with an expired license; - off-road or on unsuitable roads; The Customer declares to know the regulations regarding motor vehicle insurance in Italy, the highway code regulations, and all regulations in force in the country where the vehicle is used. Therefore, they commit to using it with the utmost diligence, to drive only in countries where "green card" insurance coverage is provided, and not to cause, through their behavior, the lapse of insurance coverage. In particular: the vehicle may not be used and driven in a manner not compliant with what is provided in its registration document. It may not, therefore, be used for transporting people or goods on behalf of third parties, used in overload conditions and with more people on board than provided for, used to tow unauthorized trailers, driven at speeds higher than those permitted by traffic regulations in the country where it is used, nor may it be driven to participate in sports competitions, races, or events. The vehicle may not be subleased or lent to third parties.
The vehicle may not be driven by persons other than those indicated in the rental agreement and, in any case, by persons who have held a license for less than 5 years with validity in the State where the vehicle is driven. Smoking, transporting animals, substances, and anything else that, due to its condition or odor, may damage the vehicle and/or delay the possibility of re-renting it is prohibited. In case of extraordinary cleaning of the vehicle, the Customer will be charged the related cost. It is also prohibited to climb on the roof of the camper van to take photographs. Use of the vehicle in violation of even one of the provisions contained in the previous points will constitute the Customer's liability for all costs arising to the Rental Company, without prejudice to the latter's right to compensation for damages caused. The Rental Company may enforce these rights by withholding the relevant amount from the amount paid by the Customer as a security deposit. Should the amount due exceed the security deposit amount, the Customer will be required to pay the difference. The Customer must safeguard the vehicle with the utmost diligence, activate all existing security devices, avoid leaving devices or valuable objects visible inside the passenger compartment, leaving keys inside the vehicle, and in general do everything necessary to ensure the best security of the vehicle owned by the Rental Company. The customer must safeguard the keys; therefore, the reduction of liability for theft will not be applied if the theft is caused by forgetting the keys in the vehicle or losing them.

7. Maintenance and Mechanical Failures:

In case of routine maintenance (refrigerator, water, interior lights, etc.), the Customer may request free telephone assistance from the Rental Company, and in case of on-site intervention by the latter, if the damage is caused by the Customer, the cost of the intervention will be at their expense. In case of breakdowns, the Customer must immediately (within 12 hours) notify the Rental Company, contact authorized workshops by the manufacturer where possible, and obtain prior consent from the Rental Company for the repair.
The Customer is required to always be reachable by phone by the assistance service in the event of a breakdown and by the Rental Company for any urgent communications. In any case, the Rental Company will not be required to reimburse costs for repairs caused by inexperience or lack of diligence in use by the Customer or unauthorized repairs.

8. Traffic

The Customer is personally responsible for violations committed against Highway Code regulations and will be required to reimburse, for the full amount, the related penalties and expenses plus a charge of €30.00 for administrative management of the procedures.

9. Security Deposit

Upon signing the contract, a security deposit of €1,000.00 is paid, which will be refunded within 2 business days from the return of the vehicle after verification of its working condition.

10. Ownership of the Rented Property

Ownership of the vehicle and any accessories always remains with the Rental Company, and the Customer acknowledges that they can never in any way claim any ownership rights. The Customer is prohibited from subleasing, selling, mortgaging, or pledging the vehicle or using it as collateral in any form. The Customer undertakes to keep a copy of this contract inside the vehicle and to show it to the Competent Authorities. If, due to failure to comply with this obligation, the vehicle should be subject to immobilization or seizure, the Customer must reimburse the Rental Company for the amount of damage suffered in addition to the fee for each day of rental. Should the immobilization or seizure of the vehicle result in the impossibility of a subsequent rental already scheduled, the rental company will also be entitled to compensation for the lost rental of the vehicle calculated according to the daily rate in effect at the time of the immobilization.

11. Insurance Coverage The vehicle is covered by the following insurance guarantees:

- Civil Liability;

- Total and partial theft without deductible;

- Fire;
- Vandalism and malicious acts – 10% deductible minimum €250;

- Comprehensive coverage (material and direct damage suffered from loss or damage to the vehicle caused by collision, crash, rollover, or running off the road during circulation even if determined by gross negligence of the Insured) - 10% deductible minimum €1,000;

- Natural disasters - 10% deductible minimum €250;

- Glass – maximum coverage €750;
- Roadside assistance; The copy of the insurance policy has been reviewed by the user who declares to be aware of the covered maximums, deductibles, and exclusions that would remain at their exclusive expense.

The Customer undertakes to comply with every policy condition regarding the rented vehicle. In case of damage to the vehicle covered in whole or in part by insurance policy, the Rental Company reserves the right to withhold the security deposit until compensation is obtained from the company and to take action against the Customer for any compensation not paid, including any deductible applied by the insurer to the Rental Company.
Should the Customer, through their intentional or negligent behavior, cause the lapse of any insurance coverage, whether regarding motor liability or any other policy, they must personally answer for the damage suffered by the Rental Company and, in any case, hold it harmless and indemnify it from damages caused to third parties.
The customer is fully liable for damages not subject to insurance coverage (e.g., damage/loss to living equipment, furniture, pop-up roof, awning, tires, all accessories provided with the vehicle, etc.); The Rental Company will be authorized to withhold the amounts due from the security deposit and, if this is not sufficient, to demand its integration from the customer for the greater damage suffered. In case of an incident attributable to the Customer, the rental company will also be entitled to compensation for the lost rental of the vehicle due to downtime for repairs, calculated according to the daily rate in effect at the time of the downtime.
In case of attempted theft, theft, or fire of the vehicle or all or part of the equipment, the Customer undertakes to communicate it via email to the rental company within 24 hours, to report the incident to the competent authorities, and to return to the Rental Company an authenticated copy of the report along with the vehicle keys. Failing this, they will be responsible for any damage or loss arising from failure to notify the rental company, failure to report, or failure to return the keys, whether they concern the vehicle or involve the Rental Company or third parties. In case of a road accident, the customer undertakes to: - immediately inform the rental company and within 12 hours transmit a copy of the report or the amicable settlement form accurately and completely filled out; - not to sign documents that could involve the rental company's liability without prior authorization from the latter; - to inform the nearest police authority; - to take note of the names and addresses of the parties and witnesses; - to provide the rental company with everything collected as above and any other useful information; - to follow the instructions that the rental company will provide regarding the custody and repair of the vehicle. Failing this, the Customer will bear all liability, including all expenses necessary to restore the vehicle to the same condition it was in at the time of delivery.

12. Right of Withdrawal

In case of cancellation of the booking more than 30 days before the scheduled pickup date, the customer is entitled to a full refund of the amount paid as a deposit; - In case of cancellation of the booking between 30 and 15 days before the scheduled pickup date, the customer is entitled to a refund of 50% of the amount paid as a deposit; - In case of cancellation of the booking between 15 days before the scheduled pickup date and the scheduled pickup date, the customer is not entitled to any refund.

13. Rental Company Obligations

Upon delivery of the vehicle, the rental company will show how to use the various accessories, explaining in detail every feature of the vehicle; Sardinia by Van will take care to answer all questions before departure both about the vehicle and this contract.

In the event that the vehicle is not available for reasons beyond the rental company's control, it will try to guarantee a replacement vehicle with similar characteristics. If a replacement vehicle is not available, it will refund the 50% deposit paid at the time of booking.

14. Customer Data Processing Pursuant to Legislative Decree no. 196/2003

the Customer declares to have been previously informed pursuant to art. 13 and, by signing this document, gives their consent for their personal data to be: a) entered and stored in the rental company's archives, including electronic ones; b) used by the rental company for the fulfillment of obligations arising from the contract; c) used for accounting, administrative purposes, and those required by law; d) used by the rental company for conducting market research and advertising and promotional activities; The processing may be carried out through paper or electronic media, also by third parties specifically appointed by the data controller and for whom knowledge of the data is necessary or in any case functional to carrying out the indicated purposes.
In any case, the processing will be carried out in ways suitable to ensure confidentiality and security. The Customer also consents to the aforementioned data being transferred or communicated to the Lessor's supplier companies for the same purposes and in the same ways, as far as they are concerned as independent data controllers. The Customer acknowledges that, in relation to the purposes referred to in the previous points from a) to c), the provision of the requested data is optional; however, any refusal to provide it makes it impossible to achieve the indicated purposes. The Customer also declares to be aware that tracking devices may be installed on the vehicle. The processing of related data is necessary to ensure more efficient management of recovery and rescue operations, to guarantee the safety and security of its users, and finally to prevent and combat criminal events against the Lessor's property. The data thus acquired are processed with the aid of electronic and manual tools, lawfully and fairly, and exclusively for carrying out the purposes indicated above and are protected with suitable security measures that guarantee their confidentiality, integrity, accuracy, availability, and updating. The storage of said data will occur exclusively for the period necessary to achieve the indicated purposes. The provision of the requested data is optional; however, any refusal to provide it makes it impossible to achieve the indicated purposes. The Customer also acknowledges that, pursuant to Legislative Decree no. 196/2003, they may exercise the right to knowledge, cancellation, correction, updating, integration, and opposition to the processing of their data. They may make such a request by registered letter with return receipt to the legal representative of the Lessor, responsible for processing.

15. Applicable Law

This contract is governed by Italian law. For matters not expressly provided for, the provisions of the Civil Code apply, and in particular the provisions set forth in art. 1571, Civil Code and following.

16. Competent Court

In case of disputes concerning the execution of this contract, the Court of Sassari shall have exclusive and mandatory jurisdiction.

17. General Provisions

Any modification to this contract must be made in writing and signed by both parties under penalty of nullity